visit the snellers.com website.
Who We Are
The phrases “Sneller Commercial”, “Snellers Ltd”,
“Snellers Property Consultants Ltd”, “us”, “we”, “our” shall, when used herein,
mean those members of the Sneller Group Holdings Ltd. on behalf of and in
respect of who this statement is made.
By using the snellers.com Website or otherwise
providing your personal information to us, you agree to the collection, use and
sharing of your information in accordance with this statement.
Personal information is information, or any
combination of separate pieces of information, that could be used to identify
Should you have any queries in respect of this
statement or our use of personal data, please contact or GDPR@snellers.com
We are the Data Controller for the purposes of the
Data Protection Act 1998 and, from 25 May 2018, we will be the Controller for
the purposes of the General Data Protection Regulation (Regulation (EU)
D2 Interactive Limited (Company Registration No.
7116878, VAT No. 984-4271-88, Registered Office: Portsoken House, 155-157
Minories, London, EC3N 1LJ), will be the data processor for the purposes of the
Data Protection Act 1988 and, from 25 May 2018, will be the Processor for the
purposes of the General Data Protection Regulation (Regulation (EU) 2016/979).
Information We Collect From You
We will collect and process the following data about you
Information you give us (Submitted information): This is information
you give us about you by filling in forms on the website snellers.com (our Site), or by corresponding with us (for example, by
e-mail or by phone). It includes information you provide when you subscribe to
any of our Services, share data via the social media functions, send an
application for a vacancy and when you report a problem with our Site. If you
contact us, we will keep a record of that correspondence.
of the information directly from yourself include:
- your name,
- e-mail address,
- phone number,
- date of birth, and
- demographic information.
Information We Collect About You and Your Device when You Visit Our Site.
Each time you visit our Site we will automatically
collect the following information:
- Information about your computer (e.g. your IP address, browser,
operating system, etc.) for statistical purposes
- the MAC address of the Device's wireless network
interface, the type of browser you use, and time zone setting (Device Information);
- details of your visits to our Site including, but
not limited to traffic data, weblogs and other communication data, whether this
is required for our own billing purposes or otherwise and the resources that
you access (Log Information).
- Snellers e-mails that you open
Information We Collect From Other Sources
We may obtain information about you from other
sources, including publicly available sources, such as land registry, social
media platforms or referral agents, etc. Examples of information we collect
from other sources include:
- Postal Address
- E-mail address
- Date of Birth
- Income level
- Publicly observed activities or information made
available by you to the public, such as blogs, vlogs, internet posting, and user generated content
of our Site.This helps us to provide you with a personalised experience when
you browse our Site and also allows us to improve the Site. For detailed
information on the cookies we use and the purposes for which we use them, see
our Cookie Statement.
How We Use Personal Data
We will use your personal information where it is
necessary for the performance of a contract
or compliance of a legal obligation,
or for our legitimate interests to
enable us to:
- Communicating with you through e-mail, sms, or
other electronic methods about your account(s).
- To update you as to the progress of works, works
required, completed, or services requested.
- Administer and manage your account(s), and send you
statements and reports.
- Answer questions you have submitted to us, and
respond to your requests.
- Improve our systems and security through testing
(to ensure security when updating systems), data processing, website
administration, and Information Technology system support and development.
Manage fraud, operational and security risks to
safeguard your information.
- Comply with laws and regulations.
- Submitted information: to provide and tailor
Services directly to you and communicate with you;
- Provide information, products and services you request, or (with
your consent) which we think may interest you.
We may associate any category of information with
any other category of information and will treat the combined information as
personal data in accordance with this policy for as long as it is combined.
The success of our business depends on your trust,
and we do not sell your personal information to marketers outside of the Sneller
Group Holdings Ltd group.
We may disclose your personal information to third parties:
We engage third party service providers to perform
a variety of business operations on our behalf. In so doing we may share your
information with them. We provide our service providers with only the personal
information they need in order to perform the service we request, and we
contractually require that they protect this information appropriately and not
use this for any other purpose.
For example, we may rely on Third Party service
- host our site.
- deliver our e-mails and other communications
- manage payments and take other actions on our
- analyse our data and conduct research to improve
our products and site.
- Supply and back up our software.
- In the event that we sell or buy any business or
assets, in which case we will disclose your personal data to the prospective
seller or buyer of such business or assets.
- If we are under a duty to disclose or share your
personal data in order to comply with any legal or regulatory obligation or
- In order to fulfil our contractual obligations we
will, at times, be required to pass on your information to a third party, e.g.
contractors who will require your information to commence or complete agreed
works. In these cases we will seek your consent
before passing your information to the agreed third party. We will provide you with the third party
information at this time. The third party will then provide you with GDPR
Privacy Notice and information.
In order to:
Conditions of our Site and other agreements or to investigate potential
- Protect the rights, property or safety of Snellers
Limited and Sneller Property Consultant, our customers or others. This includes
exchanging information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
Where We Store Your Personal Data
The data that we collect is stored within the UK.
The data collected by our ISP and service
providers, may be transferred, and stored at, a destination outside the
European Economic Area. As per our Agreements with our Service Providers and
their Privacy Statements all the information transferred is treated securely
and in accordance with their policies.
Unfortunately, the transmission of information via
the internet is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data transmitted
to our Site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
protection legislation, you have the right to request access to information
about you that we hold (this is called a Data Subject Access Request or
DSAR). To make a request for your
personal information see the Contact section below.
- You can ask us to
correct your information if it is incorrect;
- ask us to delete
the information that we hold about you in certain circumstances, for example,
where we no longer require the information to perform our legitimate interests
or legal requirements
- To object to the processing of your personal data for
direct marketing or research
- ask us to send
you, or another organisation, certain types of information about you in a
format that can be read by computer;
- the right to complain to a supervisory authority;
- rectification of
personal data and to obtain restriction of the processing of personal data ,
for example, if you tell us that the information is inaccurate, or if we can
only use it for limited purposes.
At times we may require your consent to process your data for identification purposes.To ensure
meaningful consent is received from yourself we will provide you with
reasonable notice ensuring your consent is provided on an informed basis. We
will also seek your consent before passing your information to third parties to
fulfil contractual obligations.
We will always inform you (before collecting your
personal information) of how we plan to use that personal information. You can
exercise your right to prevent such processing by checking certain boxes on the
Site when you submit your information. You can also exercise the right at any
time by contacting us via email to GDPR@snellers.com
Our Site may, from time to time, contain links to
and from the websites of our partner networks, advertisers and affiliates. If
you follow a link to any of these websites, please note that these websites and
any services that may be accessible through them have their own privacy
policies and that we do not accept any responsibility or liability for these
policies or for any personal data that may be collected through these websites
or services, such as contact and location data. Please check these policies
before you submit any personal data to these websites or use these services.
User Generated Content
Please remember that any information you submit or
post as user-generated content to Social Media sites becomes public
information. You should exercise caution when deciding to disclose your
personal, financial or other information in such submissions or posts. We
cannot prevent others from using such information in a manner that may violate
this Privacy Statement, the law, or your personal privacy and safety. We are
not responsible for the results of such postings.
We are committed to keeping personal information
secure. We have implemented technical, administrative and physical procedures
designed to protect personal information from loss, misuse and alteration.
We limit access to personal information to those
who have a business need, and will only keep the information for so long as
deemed reasonably necessary.
This data will be retained in our
records for no longer than is necessary to:
- to provide you with the services you have requested;
- to comply with statutory guidance;
- to support a claim or for defence in court.
Details of retention periods are
available on request. See Contact section below.
Our site is not directed at children and as such we
do not knowingly collect information from children under the age of thirteen on
changes on this page. If we decide to, we may also email you. We recommend that
you check this page regularly to keep up-to-date.
Questions, comments and requests regarding this
Middlesex, TW11 8QT or emailed to GDPR@snellers.com.